299bdt Terms and Conditions

These terms and conditions ("Terms") form a legal agreement governing the use of the 299bdt platform and all services provided on it. By using the 299bdt website or application, you are considered to have accepted all provisions of these Terms.

299bdt is an online gaming and entertainment platform that provides slot games, live casino, sports betting and other gaming services for users in Bangladesh. All services on this platform are operated for entertainment purposes.

If you do not agree with these Terms, please refrain from using the 299bdt platform. If any changes are made to the Terms, we will notify users by posting a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new Terms.

1.1 Scope of Application

• These Terms apply to the 299bdt website, mobile application and all digital services.
• Each game may have its own specific rules that will apply alongside these general Terms.
• Separate terms and conditions may apply to specific promotions or bonuses.

2.1 Age Requirement and Eligibility

To use the 299bdt platform, users must be 21 years of age or older. Use of this platform by minors is strictly prohibited. By registering, you confirm that you are over 21 years of age.

• Only one account may be opened per person for personal use.
• A single person may not create multiple accounts.
• It is mandatory to provide accurate and truthful information at the time of registration.
• Users must use their own name and their own payment method.

2.2 Identity Verification (KYC)

299bdt reserves the right to initiate an identity verification process at any time in the interest of security and integrity. This process may require a national identity card, birth registration or other government-issued documents. 299bdt reserves the right to suspend or close an account if verification is not completed.

2.3 Updating Account Information

It is your responsibility to notify 299bdt immediately of any changes to your contact information or payment details. 299bdt will not be responsible for any issues arising from outdated or incorrect information.

It is your responsibility to keep your 299bdt account password and login details completely confidential. You are solely responsible for all activities carried out on your account.

• Never share your password with any third party.
• If you notice any suspicious activity, notify the 24/7 support team immediately.
• Always end your session after logging in from a public device.
• It is recommended that you change your password regularly.
• Giving third parties access to your account is prohibited and may result in account termination.

In the event of account hacking or unauthorized access, 299bdt will not be liable for any loss if the user has not maintained proper security.

4.1 Deposit Terms

The following terms apply to deposits at 299bdt:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad and Rocket.
• The payment method used at the time of deposit must be registered in your name.
• Deposits are accepted in Bangladeshi Taka (BDT/৳) only.
• Deposits made through third parties are not accepted and may result in account suspension.

4.2 Withdrawal Terms

The following terms apply to withdrawals from 299bdt:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be delayed until verification is completed.
• 299bdt reserves the right to suspend withdrawals in cases of suspicious activity.

4.3 Source of Funds

Users must confirm that funds deposited on the platform have been obtained from a legitimate source. Money laundering or the use of illegal funds is strictly prohibited and may be reported to the relevant authorities.

5.1 Welcome Bonus

Newly registered members are eligible to receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. A 15x wagering requirement applies to this bonus.

• Example: On a deposit of ৳1,000 the bonus is ৳1,500 → total balance ৳2,500.
• Example: On a deposit of ৳12,000 the bonus is capped at ৳8,000 → total balance ৳20,000.
• The wagering requirement must be completed before bonus funds can be withdrawn.

5.2 VIP Cashback Program

The 299bdt VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

5.3 General Bonus Terms

• Bonus balances cannot be withdrawn directly.
• Using multiple accounts to claim bonuses is prohibited.
• 299bdt reserves the right to change or withdraw any promotional offer at any time.
• If evidence of bonus abuse is found, the account may be closed and the bonus forfeited.
• Winnings earned from bonuses are only withdrawable after the wagering requirement has been completed.

All games offered on 299bdt are operated by third-party software providers, including PG Soft, Pragmatic Play, JILI, Spribe and others. Each game has its own rules and method of determining outcomes.

• All games are operated by a random number generator (RNG), which ensures fair play.
• In the event of any dispute regarding a game result, the game provider's records will be considered final.
• 299bdt reserves the right to void any incorrect payments or winnings caused by a technical error.
• If the internet connection is lost during a game, the game result will be determined according to the game server.
• Any winnings obtained by exploiting a software error will be considered void.

The following activities are strictly prohibited on the 299bdt platform. Violation of these prohibitions may result in permanent account closure and forfeiture of all balances:

• Making or receiving payments on behalf of any person or entity.
• Using bots, automated software or artificial intelligence to play games.
• Opening an account with a false identity or incorrect information.
• Abusing or manipulating the bonus system.
• Creating or operating multiple accounts.
• Fraudulent activity against other users.
• Attempting to breach the platform's security systems.
• Money laundering or illegal financial transactions.

299bdt places the highest priority on responsible gaming. We want our users to enjoy entertainment within their limits.

8.1 Self-Limitation Tools

• Users can set deposit limits, loss limits or session limits.
• A self-exclusion option can be activated if needed.
• The option to take a break is always available.

8.2 Warnings

Gaming addiction is a serious problem. If you feel that you or someone you know is suffering from gaming addiction, please seek professional help immediately. For more information, visit our Responsible Gaming page.

• Never gamble to meet financial obligations.
• Avoid continuing to play in an attempt to recover money you have lost.
• Do not play games under the influence of alcohol or drugs.

All content on the 299bdt platform — including logos, graphics, text, software, designs, trademarks and other assets — is protected under the intellectual property laws of 299bdt or the relevant third parties.

• Users may not copy, distribute or modify any content on the platform without prior permission.
• Reverse engineering or decompiling the game software is prohibited.
• Using the 299bdt name, logo or trademarks for commercial purposes is strictly prohibited.

To the maximum extent permitted by applicable law, 299bdt accepts no liability in the following cases:

• Game losses due to loss of internet connection.
• Errors in third-party servers or software.
• Service disruption caused by natural disasters or force majeure events.
• Issues with the user's own device or software.
• Unauthorized access resulting from the user's insecure storage of account credentials.

299bdt makes every effort to provide a safe and reliable environment. However, no platform is 100% error-free, and we honestly acknowledge that.

11.1 Changes to Terms

299bdt reserves the right to modify these terms and conditions at any time. For important changes, users will be notified in advance by email or through platform notifications. Continued use of the platform after changes take effect will be considered acceptance of the new terms.

11.2 Account Suspension or Closure

299bdt may suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• If evidence of fraud or bonus abuse is found.
• In the case of creating an account with false information.
• In the case of operating multiple accounts.
• At the user's own request.

11.3 Voluntary Account Closure

If you wish to close your account voluntarily, please contact the support team. Your valid balance is withdrawable in accordance with existing rules before the account is closed.

If you have any questions or disputes regarding these terms and conditions, please contact our support team. We always strive to provide a fair and prompt resolution.

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

For dispute resolution, an attempt will first be made to reach a solution through discussion with our support team. If game logs or transaction records are needed for any matter, the support team will assist.