299bdt Privacy Policy

This Privacy Policy applies to all users of 299bdt — whether you are a registered member or simply a visitor. When you access our platform, use our services, or contact us, this Policy governs how your information is collected and used.

This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. We believe transparency is essential in safeguarding your personal information, and that is why we have prepared this detailed policy.

299bdt collects user information in several ways. The types of information collected are described in detail below:

2.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and contact information
• bKash, Nagad, or Rocket number (for payment processing)
• Any other information voluntarily provided at the time of account registration
• National ID card or passport details (when identity verification is required)

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time spent on the website and pages visited
• Login date, time, and session information
• Transaction history and gaming activity data

We use your information only for the following legitimate purposes and do not collect or retain any information unnecessarily:

• Account Management: To create, manage, and secure your personal account.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To assist with issue resolution through 24/7 live chat.
• Fraud Prevention: To ensure account security and detect suspicious activity.
• Age Verification: To ensure services are provided only to those aged 21 or above.
• Responsible Gaming: To monitor user gaming behavior and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the quality of our platform and user experience.

The 299bdt website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: The platform cannot function without these. They are used to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings, such as language preference.
• Analytical Cookies: Help us analyze site usage to improve the quality of our services.

4.2 Cookie Controls

You can block or delete cookies at any time by changing your browser settings. However, disabling essential cookies may limit some features of the platform. The method for managing cookie settings varies by browser — please refer to your browser's help section.

299bdt never sells or rents your personal information. However, information may be shared with selected third parties in specific circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Game Providers: Minimum necessary information may be shared with providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming for game operation.
• Legal Authorities: Information may be disclosed in response to a court order or lawful government demand.
• Fraud Prevention Services: Limited information may be shared with specialist services to prevent security threats and fraudulent activity.

299bdt has implemented industry-standard security measures to protect your personal information. Our technical and administrative safeguards are as follows:

6.1 Technical Security

• SSL encryption — all data transmitted between your browser and our servers is encrypted.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Password hashing and two-factor authentication support.

6.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a specified period for legal compliance, fraud prevention, and dispute resolution purposes.

Once the required period has passed, your personal information is securely deleted or anonymized so that you can no longer be identified in any way.

As a user of 299bdt, you have the following rights over your own personal information:

• Right of Access: You may request to know what information we have collected about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be limited.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request your information in a structured, commonly used format.

To exercise any of the rights above, please contact us directly. We will process your request within a reasonable time.

299bdt provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. At the time of registration, we verify date of birth to prevent access by minors.

If you become aware that a minor is using our platform, please notify our support team immediately. Protecting minors is central to our responsible gaming policy.

299bdt reserves the right to change or update this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:

• By clearly noting the update date on the website.
• By email for registered users.
• Through a notification at the time of login.

If you continue to use our platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

For any questions, concerns, or requests to exercise your data rights related to this Privacy Policy, please contact us: